Interface and API slowdown

Incident Report for Quable Status Page

Resolved

This incident has been resolved.

Posted Jan 08, 2026 - 15:20 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 08, 2026 - 10:55 CET

Identified

We have detected some slowness in the response times of our APIs. This can have an impact on the performance speed of our application.

Our technical teams are currently working to resolve this issue. We are working hard to minimise any potential impact on your user experience.

We apologise for any inconvenience this may cause and thank you for your patience while we work to resolve this issue.

We'll keep you posted as soon as we have updates to share.

Thank you for your understanding and support.

Posted Jan 08, 2026 - 10:18 CET

This incident affected: Product Information Manager (PIM > User interface, PIM > APIs).