We have completed the upscaling of our Elasticsearch servers to enhance the performance and scalability of our systems. While this critical upgrade is now finished, we are currently in a monitoring phase to ensure that all functionalities are performing optimally.
You might still experience delays in import, bulk-edit, and new data retrieval functionalities.
Posted Apr 23, 2024 - 14:51 CEST
Identified
We are currently experiencing a delay in import, bulk-edit, and new data retrieval functionalities. This issue has been identified as being linked to an ongoing upscale of our Elasticsearch servers, which is taking longer than anticipated.
The upscale is a crucial step to enhance our overall system performance and scalability. While this process is underway, you may notice slower than usual response times when attempting to import, bulk-edit, or retrieve new data across our services.
Posted Apr 23, 2024 - 14:35 CEST
This incident affected: Product Information Manager (PIM > APIs, PIM > Import, PIM > Bulk edition) and Data Asset Manager (DAM > APIs).